Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your information.

Last updated: August 13, 2026

Ningbo Yanling Ceramics Co., Ltd. ("we" or "Yanling Ceramics") attaches great importance to the protection of user privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our official website (the "Site"). Please read this policy carefully before using the Site.

1. Information We Collect

In the course of your visit to and use of the Site, we may collect the following types of information:

  • Information you voluntarily provide: your name, company name, phone number, email address, address, business requirements, drawings, or other files that you submit when contacting us via our contact form, email, or phone.
  • Information collected automatically: when you visit the Site, we may automatically collect log information such as your IP address, browser type, operating system, time of access, pages visited, and referral source. This information is generally used for website analytics and security maintenance.
  • Cookies and similar technologies: we may use cookies to remember your preferences, improve your browsing experience, and analyze traffic. You may disable cookies in your browser settings, although some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your inquiries, quotation requests, and technical questions;
  • Providing product catalogs, samples, technical documentation, and related services;
  • Processing orders and arranging production and delivery;
  • Improving website functionality, user experience, and service quality;
  • Complying with legal and regulatory requirements or protecting our legitimate rights and interests.

3. Information Sharing and Disclosure

We do not sell, rent, or otherwise unlawfully transfer your personal information to third parties. We may disclose your information in the following circumstances:

  • With your consent: where we have obtained your explicit authorization;
  • Service providers: to provide services to you, we may disclose necessary information to third-party service providers such as logistics, payment, and IT support providers, who are bound by confidentiality obligations;
  • Legal requirements: where disclosure is required by laws and regulations or by government authorities or judicial bodies.

4. Information Storage and Security

We take reasonable technical and administrative measures to protect your information against unauthorized access, use, modification, or disclosure. However, due to the open nature of the Internet, we cannot guarantee the absolute security of information transmission. We appreciate your understanding.

5. Your Rights

Under applicable laws and regulations, you may have the following rights:

  • Accessing, correcting, or deleting your personal information;
  • Restricting or objecting to our processing of your personal information;
  • Withdrawing consent you have previously given;
  • Lodging a complaint with the relevant supervisory authority regarding the processing of your personal information.

To exercise any of the above rights, please contact us using the contact information at the bottom of this page.

6. Third-Party Links

The Site may contain links to third-party websites. We assume no responsibility for the privacy practices or content of third-party websites and recommend that you review their privacy policies when visiting them.

7. Children's Privacy

The Site is not directed at minors under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will delete it as soon as possible.

8. Policy Updates

We may update this Privacy Policy from time to time in light of business developments or legal and regulatory requirements. The updated policy will be published on this page with the latest update date indicated. Please review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the following channels: